Office 365 Services
Maximize the power of Microsoft Office 365 with our tailored services. From setup and migration to ongoing support and optimization, we ensure your organization gets the most out of this powerful suite of productivity tools. Let us handle the technical details so you can focus on driving your business forward with confidence
- Setup and Migration: Assisting clients with the initial setup and configuration of Office 365 accounts, including user provisioning, domain setup, and migration of email, contacts, and calendars from existing systems (such as on-premises Exchange servers or other email platforms) to Office 365.
Email Configuration and Troubleshooting: Helping clients configure and troubleshoot their Office 365 email accounts, including setting up email clients (such as Outlook, Outlook on the web, or mobile devices), configuring email forwarding and aliases, managing distribution lists, and troubleshooting email delivery issues.
Office Applications Support: Providing support for Microsoft Office applications included in Office 365, such as Word, Excel, PowerPoint, and Outlook. This includes assisting users with installation and activation of Office applications, troubleshooting software errors, and providing guidance on using Office features and functionalities.
SharePoint Online Support: Assisting clients with configuring and managing SharePoint Online sites and document libraries. SharePoint support services may include setting up permissions and access controls, creating and managing document workflows, and troubleshooting SharePoint-related issues.
Teams Support: Helping clients configure and use Microsoft Teams for collaboration, communication, and video conferencing. Teams support services may include setting up Teams channels and chat groups, configuring audio and video settings, and troubleshooting Teams connectivity and performance issues.
OneDrive for Business Support: Assisting clients with configuring and using OneDrive for Business for file storage, synchronization, and sharing. OneDrive support services may include setting up sync clients, troubleshooting file synchronization issues, and recovering deleted files from OneDrive.
Security and Compliance Assistance: Providing guidance on implementing security features and compliance controls in Office 365 to protect client data and ensure regulatory compliance. This may include configuring security policies, enabling multi-factor authentication, and assisting with compliance audits and reporting.
License Management and Billing Support: Helping clients manage their Office 365 licenses, subscriptions, and billing accounts. This includes adding or removing user licenses, upgrading or downgrading subscription plans, and resolving billing inquiries or discrepancies with Microsoft.
Training and Adoption Assistance: Offering training and adoption services to help users get the most out of Office 365 and adopt best practices for collaboration and productivity. This may include creating training materials, conducting user training sessions, and providing ongoing support and guidance to encourage adoption of Office 365 features and workflows.
Ongoing Maintenance and Support: Providing ongoing maintenance and support services to ensure the smooth operation of Office 365 services and address any technical issues or questions that may arise. This includes monitoring Office 365 service health, applying software updates and patches, and providing timely support and assistance to users.