Fair & Simple Pricing
No hidden fees. No long contracts. Just expert IT support when you need it.
Micro
$399/mo
Up to 5 Users
4 Support Hours
- ✓ Remote Help Desk
- ✓ Security Updates
- ✓ Printer & Email Setup
- ★ Member Rate On-site
Starter
$799/mo
Up to 15 Users
8 Support Hours
- ✓ Everything in Micro
- ✓ Network Management
- ✓ Cyber Monitoring
- ✓ Includes On-site Support
Business
$1,999/mo
Up to 30 Users
20 Support Hours
- ✓ Everything in Starter
- ✓ Priority Response
- ✓ Security Audit
- ✓ Dedicated Technician
Enterprise
Custom
Unlimited Users
SLA-Based Support
- ✓ 24/7 Threat Hunting
- ✓ Compliance Audit
- ✓ Disaster Recovery
- ✓ Account Director
On-Demand IT Support
Instant expert help for one-time fixes. No monthly commitment required.
Fixes & Setup
Fast resolution for slow computers, Wi-Fi drops, printer errors, or Windows/Mac issues. Also includes: QuickBooks help, Microsoft 365, Email Migration, and business software setup.
How It Works
Submit a support ticket online or call us.
A technician joins via secure screen-share.
We fix the issue and bill only for the time used.
Pricing FAQ
What is the "30-Minute Minimum"?
▼To cover administrative setup and diagnostic time, all On-Demand requests are billed a minimum of 30 minutes. After the first 30 minutes, you are simply billed by the minute for the actual time spent on your fix.
What is included in the monthly plans?
▼All plans include remote help desk, security updates, connectivity troubleshooting, printer/email support, and cyber monitoring up to your plan's monthly hour limit.
What happens if I use all my support hours?
▼Support doesn't stop once you hit your limit. Additional time is simply billed at our discounted "On-Demand" per-minute rate. We will always notify you before any overage charges apply.